FAQs

This page explains the most common and essential answers to our respected clients’ questions. If you don’t find the answer(s) you’re looking for, please email us regarding your query to info@bangladeshunbound.com. Our dedicated customer support team is always ready to help you.

Miscellaneous

  • The Frequently Asked Questions or FAQ section covers all most every possible queries answer. For more details, please see the Inclusion & Exclusion and Trip Note section of individual tours, as every tour and their itineraries differ.
  • Bangladesh is NOT for REGULAR TOURIST. Do enough research about Bangladesh, the Tour, the Hotels on tour, and everything else possible before booking any excursion with us. So that you don’t have any UNREALISTIC EXPECTATIONS and end up with disappointments after the trip.
  • Bangladesh is a third-world country with RAW BEAUTY but has inadequate infrastructure. Nothing works here perfectly and as planned. Organising tours in Bangladesh may result in some inconvenience occasionally. Please be Flexible and Patient while travelling in Bangladesh.
  • While travelling in a GROUP, be Co-Operative and Tolerant of the interests of your co-travellers.
  • Your Guide or Driver is NOT your He is with you to protect you with his life and assist you in every possible way. If there are any issues with anything, just let him know instead of Trying to KILL him. He’ll do his best with the Bangladesh Unbound Team to resolve the issue.
  • We offer high-priority customer support, including a 24//7 emergency line. This is also available on your booking confirmation. During the high season, response times from Bangladesh Unbound will depend on the volume of inquiries and bookings.
  • Authority restricts the entrance for visitors inside the airport temporarily. In that case, the assigned person for your pick-up will be waiting outside Terminal 2. Our guide or driver will wait for you at the exit point for domestic flights.
  • If we can’t manage a 1st Class ticket for you, a 2nd Class ticket will be provided, without air-conditioning. But you’ll get a reserved seat in the second class too. Being rude, killing the guide, blaming Bangladesh Unbound for ripping you off, taking all your money, and not providing the First-Class Ticket will not solve the problem.
  • Some places included in our different tours are very remote. There’ll be no decent restaurants at all. We’ll arrange or provide your meal (breakfast, lunch) with sliced bread, jam, egg, tea/coffee and locally purchased seasonal fruits.
  • There’ll be a few train rides included in our tours where you have to ride the train early in the morning. Your hotel won’t be able to provide breakfast that early. We’ll buy breakfast for you on the train: slices of bread and jam or butter, fried chicken, a cutlet, a bottle of water and tea/coffee.
  • It’s common for the train to be delayed for 1-2 hours. No matter what time it arrives, our driver will always wait for you to drop your place.
  • Roads in Bangladesh are broken and full of crazy traffic. Be patient while riding a car.
  • The distance mentioned in the itinerary is taken from Google Maps.
  • The travelling time mentioned in the itinerary is our best judgement. Depending on traffic, road and weather conditions, it could be delayed or even earlier.
  • At Chattagram Hill Tracts Region, we may need to temporarily turn off the van’s air conditioning to minimise the engine load and give more power. Please be patient with this.
  • Spotting a tiger is Not Guaranteed. Only a few tourists can spot a tiger in the wild yearly. If you still couldn’t see or spot a tiger, please don’t blame yourself or the crew or kill your guide.
  • When thinking about what to wear in Bangladesh, remember it is a Muslim country, so the key is modesty and keeping covered. Wear long skirts or pants and long-sleeved shirts. Because of the heat and humidity, we recommend you wear natural fabrics, e.g. cotton, linen or silk and go for loose-fitting clothes.
  • Please bring a hat or headscarf, sunscreen and sunglasses, a torch (flashlight), mosquito repellent, anti-malarial drugs, and other stuff according to your needs.
  • Tipping is a prevalent practice in Asia. In Bangladesh, most workers expect tips, from 100 Taka to upwards, depending on the service provided.

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